Support
Questions, problems, or feedback — we read every message.
Get in touch
We aim to reply within two business days.
Common questions
How do I restore a purchase?
Open the app, go to Profile, and tap Upgrade. On the purchase screen, tap Restore Purchases. This restores both Premium subscriptions and any drink packs you've bought, as long as you're signed in with the same Apple Account used for the original purchase.
How do I cancel my subscription?
Subscriptions are managed by Apple, not by us. On your iPhone:
- Open Settings and tap your name at the top
- Tap Subscriptions
- Select Mixology Roulette Premium and tap Cancel Subscription
You'll keep Premium access until the end of the period you've already paid for.
I bought a drink pack. Does it expire?
No. Drink packs are a one-time purchase and are yours permanently, including if a Premium subscription later lapses.
Do I need an account?
No. There's no sign-up, no login, and no password. Your favorites, exclusions and bar inventory are stored on your device.
Does the app work offline?
Yes. Every recipe is included in the app itself, so it works with no connection at all.
Why does the app ask my date of birth?
Mixology Roulette contains alcohol-related content and is rated 18+, so it verifies you're of legal drinking age before you can use it. The date you enter is stored on your device and never transmitted.
How do I request a refund?
Refunds are handled by Apple rather than by us. Visit reportaproblem.apple.com, sign in with your Apple Account, and select the purchase.
Something not working?
Email us using the address at the top of this page, and let us know your device model, your iOS version, and what you were doing when the problem happened. That detail makes it much faster to track down.